![]() ![]() * Compatible with all devices running Microsoft Windows Mobile, Windows CE, Pocket PC or Smartphone Operating Systems. View and control your mobile device using your desktop computer screen, keyboard and mouse with Pocket Controller-Pro. Always know what your devices are doing in the field and make informed decisions on how to maximize their performance and lifespan.SOTI Pocket Controller -Professional v5.07 (Build 950) - 6.07 MB View detailed dashboards on metrics such as battery health, signal strength, app usage and data consumption. Technicians can use these recordings to help users with similar issues. Record end user audio and video of the remote support session and attach that recording to the incident ticket for future reference. ![]() Use annotation tools and even a shared whiteboard to collaborate on a solution with the user.ĭevice administrators can take a snapshot of the current state of the mobile device, as well as a screenshot of the device’s screen to document remediation actions. Enable device administrators to quickly identify the problem and show the end user how to remediate it.ĭraw on an end user’s device screen to illustrate the cause and solution to the issues they are experiencing. Remote control into problematic mobile devices to better assist end users with their issues. Using Device Snapshot, Device Screenshot and Device Logs, access detailed device data without end user intervention to view precise details and settings when an issue occurs. SOTI XSight integrates with the SOTI ONE Platform and supports all of today’s major operating systems: Android, Apple iOS, iPadOS, macOS, Windows and Linux. Gain critical insights to help you get the most ROI out of your business-critical mobile operations. It’s the tools you need to remotely diagnose and troubleshoot any issue. ![]() SOTI XSight also features out-of-the-box analytics on things like battery health, signal strength and app usage. SOTI XSight is packed with the same powerful features as SOTI Pocket Controller, along with new capabilities designed to limit downtime due to mobile device issues. Remote Support and Device Analytics Come Together in SOTI XSight ![]()
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January 2023
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